“Responsible Gambling” is a broad concept and involves the conduct of gambling in a manner whereby the potential for harm associated with gambling is minimised.
The aim is to enable persons to make informed decisions about their participation in gambling and, if harm has occurred, to provide access to gambling help services.
At Sportsbet we are committed to making Sports Betting a fun and entertaining experience while protecting those with potential gambling problems.
Think you may have a problem? Take the Quiz or keep reading to find out more.
What is Problem Gambling?
Responsible Gambling Code
For the majority of people, gambling is an enjoyable leisure and entertainment activity.
For some however, gambling can have negative impacts.
As a result a Responsible Gambling Code has been developed which sets out certain practices to be adopted by gambling providers in the provision of their services, in order to minimize the harm to consumers that may be adversely affected by gambling.
Understanding Problem Gambling
Problem gambling exists when there is a lack of control over gambling, particularly the scope and frequency of gambling, the level of betting and the amount of leisure time devoted to gambling. The negative consequence of problem gambling may include:
Where to get Help for Gambling Problems
Gambling Help Online
Confidential, professional, free help, 24 hours a day, 7 days a week. Talk to someone who understands your issues.
For people that are outside of Australia, Gamblers Anonymous may be able to assist you:
How Sportsbet.com.au can help
Sportsbet.com.au staff encourage customers to take responsibility for their wagering activities.
Customers will be allowed to self-exclude themselves from:
1. Wagering on the telephone
An application for self-exclusion can be made by contacting Customer Service via any of the methods provided on the right.
Please be aware that if you choose to self exclude from Sportsbet.com.au, you will also be excluded from IASbet.com.
Please note, If Self Excluding, Sportsbet recommends that you remove any Mobile App’s associated with your betting account to avoid receiving promotional notifications.
Download the Self Exclusion Form – click here
Betting can be an exciting leisure activity and we encourage our customers to have fun, but not to bet beyond their means.
We offer customers the option to set a preferred maximum deposit limit and frequency. Any decrease in your maximum deposit level or frequency will take effect immediately.
After 60 days you will be able to remove or request an increase to your maximum deposit level or frequency. Any changes will take 24 hours to take effect.
Any deposits made that exceed this limit will be either declined or returned back to you.
PLEASE NOTE: Once a Deposit limit has been set it is unable to be changed for a 60 day period.
Click here to set a deposit limit on your account (make sure to log in to your account first)
As a responsible operator, Sportsbet.com.au is committed to excluding minors from placing a wager at the Sportsbet.com.au site or over the telephone. Wagering with Sportsbet.com.au is designed to appeal to, and be used by persons who have attained the age of 18 years.
Gamblers Anonymous 20 Questions Test
Gamblers Anonymous offers the following questions to anyone who thinks he or she may have a gambling problem. If you answer yes to seven or more of these questions, chances are you may be a compulsive gambler and should seek help.
Click here to email the
Customer Service team
8am - 11pm (Mon - Sat)
9am - 9pm (Sun)
Phone: 1800 990 907
International: +61 3 8631 6060
Email: Click here
Fax: 1800 131 238
Fax(International): +61 8 8941 2411
(Telephone Wagering, open 24 hours)
Racing betting line: 1800 132 387
Sports betting line: 1800 138 238
International: +61 8 8982 6300
GPO Box 4755
Melbourne, VIC, 3001