Sportsbet.com.au only collects personal information (“Personal Information”) from you:
If you do not provide sportsbet.com.au with your Personal Information, we may be unable to provide you with our services.
When registering as a Member, you may choose to receive promotional or marketing information from sportsbet.com.au by selecting the appropriate option on the registration page. From time to time we may use your Personal Information to inform you about sportsbet.com.au’s services or about promotional activities which sportsbet.com.au believes may be of interest or of benefit to you.
If you no longer wish to receive marketing or promotional material from sportsbet.com.au, you may contact us at any time by email to firstname.lastname@example.org requesting that no further material be sent to you. Sportsbet.com.au will as soon as reasonably practicable after receiving your request remove your contact details from sportsbet.com.au’s marketing database.
Management of your Personal Information
Sportsbet.com.au will take all reasonable steps to ensure that the Personal Information which it collects, uses or discloses is accurately recorded and is stored in a secure environment which is accessed only by authorised persons.
If it is practicable to do so, and safe to the extent reasonably required to ensure compliance with any law, sportsbet.com.au will destroy or permanently de-identify the Personal Information when it is no longer required.
Use and Disclosure
Personal Information collected by sportsbet.com.au may be disclosed to a third party in the following circumstances:
Sportsbet.com.au will take all reasonable steps to ensure that any Personal Information which sportsbet.com.au discloses to a third party is protected by that party in accordance with the Privacy Act.
We may use third-parties to serve ads on our website. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
Security of Personal Information
You acknowledge that no data transmission over the Internet is totally secure. Accordingly, sportsbet.com.au does not warrant the security of any information which you transmit to it. Any information which you transmit to sportsbet.com.au is transmitted at your own risk. However, once sportsbet.com.au receives your transmission, sportsbet.com.au will take reasonable steps to protect your Personal Information from misuse, loss and unauthorised access, modification and disclosure including password protected systems and databases and Secure Socket Layer (“SSL”) technology.
Sportsbet.com.au’s employees, agents and contractors are required to maintain the confidentiality of Members’ Personal Information and trading behaviour.
Information posted on bulletin boards or communicated within a social media environment (for example, Facebook, Twitter, Chat Rooms) becomes public information. Sportsbet cannot guarantee the security of this type of disclosed information.
We take seriously the responsibility to exclude children from access to our services. We will not accept their information for the purposes of opening a wagering account. It is however, ultimately the responsibility of parents or guardians to monitor their children’s Internet activities including where appropriate by using Internet screening software.
Access to Personal Information
You may access the Personal Information collected by sportsbet.com.au by following the “My Account” link on the website.
Correction and Continuous Updating of your Personal Information
Sportsbet.com.au takes reasonable measures to ensure that Personal Information which it collects is accurate, complete and current and will make contact with you on a periodic basis to seek the most up to date information from you.
If you believe that the Personal Information sportsbet.com.au holds about you is inaccurate, incomplete or not current, please let sportsbet.com.au know and we will correct it.
Personal Information can be updated or corrected by you in the “Account Details” section of the website at any time after you log in. Subject to identity verification, Personal Information can also be updated or corrected by calling sportsbet.com.au’s Customer Service hotline on 1800 990 907.
Details of your betting transactions can be also found in the “Bet History” section of the Member Services section of the website.
Transborder Data Flows
Sportsbet.com.au may transfer Personal Information to someone who is in a foreign country where:
(i) the transfer is for your benefit
(ii) it is impracticable to obtain your consent to that transfer; or
(iii) if it were practicable to obtain such consent, you would be likely to give it.
By using this website you agree to the collection and processing of your Personal Information in this way.
What else you should know
Remember to always log out of your account when you have completed your time on the website. This is particularly important if you share a computer with another person.
You are responsible for the security of and access to your own computer, mobile device or any other handset used to access the website.
Ultimately, you are solely responsible for maintaining the secrecy of your username, password and any account information. Please be careful whenever using the Internet and our website.
From time to time we may contact you in relation to the management and administration of your sportsbet.com.au account. These communications can be via any of the modes of contact recorded when registering as a Member. Such communication does not affect your opt-in or opt-out status for marketing communications.
If you have any queries or complaints relating to the handling of your personal information, please contact the Privacy Officer, whose contact details are as follows:
Sportsbet Pty Limited
PO Box 3207
Darwin NT 0801
Tel: +61 8 8982 6334
Fax: +61 8 8941 2411
Further Information about privacy issues in Australia, you can visit the website located at www.privacy.gov.au.
(ACN 088 326 612) (“Sportsbet”). Sportsbet is subject to the Privacy
Act 1988 (Cth).
Click here to email the
Customer Service team
8am - 11pm (Mon - Sat)
9am - 9pm (Sun)
Phone: 1800 990 907
International: +61 3 8631 6060
Email: Click here
Fax: 1800 131 238
Fax(International): +61 8 8941 2411
(Telephone Wagering, open 24 hours)
Racing betting line: 1800 132 387
Sports betting line: 1800 138 238
International: +61 8 8982 6300
GPO Box 4755
Melbourne, VIC, 3001