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Sportsbet.com.au Privacy Policy

This is the privacy policy (“Privacy Policy”) of Sportsbet Pty Limited (ACN 088 326 612)  (“sportsbet.com.au”). Sportsbet.com.au is subject to the Privacy Act 1988 (Cth).

This Privacy Policy sets out how sportsbet.com.au will manage your personal information which we obtain as a result of your membership of sportsbet.com.au and your use of our website located at www.sportsbet.com.au (“the website”). We are committed to ensuring that your privacy and personal data are protected and that any personal information we collect in relation to you is used, stored and disclosed only in accordance with the Privacy Act and this Privacy Policy.

General

In using the website you agree to be bound by the terms of this Privacy Policy. Sportsbet.com.au may review the Privacy Policy periodically and reserves the right to change the Privacy Policy at any time at its discretion by posting such changes on the website. Changes will be effected immediately when posted on the website. Your continued use of the website following posting will constitute your acceptance of those changes.

This Privacy Policy will not apply to websites which are linked to the website and over which sportsbet.com.au has no control. In this Privacy Policy, a reference to “National Privacy Principles” means the National Privacy Principles contained in the Privacy Act 1988 (Cth).

Collection

Sportsbet.com.au only collects personal information (“Personal Information”) from you:

  • if you wish to subscribe to sportsbet.com.au’s weekly newsletter
  • to process your application to become a member of sportsbet.com.au (“Member”)
  • to provide services to you as a Member
  • to identify you as a Member for security purposes
  • to maintain your Member betting account
  • to upgrade and enhance your experience within the website or over the telephone, or to tailor information, services or products to suit your needs
  • to create aggregate data about Members through demographic profiling, statistical analysis of the database to provide to potential and existing stakeholders, and to allow for more efficient operation of sportsbet.com.au’s business; and
  • to determine Members’ liability to pay goods and services tax and other taxes where applicable

If you do not provide sportsbet.com.au with your Personal Information, we may be unable to provide you with our services.

Examples of Personal Information that may be collected by sportsbet.com.au include your name, residential address, email address, telephone numbers, fax numbers and your date of birth. By choosing to provide sportsbet.com.au with Personal Information you consent to sportsbet.com.au collecting and managing your Personal Information as contemplated by the Privacy Policy.

Personal Information may also be collected by cookies when you use the website. Cookies are pieces of data stored by your web browser on your hard drive which contain information relating to your use of the website. When you access the website, cookies may record details relating to your use of the website, including what pages you view from the website. Sportsbet.com.au does not use cookies to track your Personal Information and uses them for internal management purposes only. Sportsbet.com.au will collect your Personal Information only by lawful and fair means and not in an intrusive way.

When registering as a Member, you may choose to receive promotional or marketing information from sportsbet.com.au by selecting the appropriate option on the registration page. From time to time we may use your Personal Information to inform you about sportsbet.com.au’s services or about promotional activities which sportsbet.com.au believes may be of interest or of benefit to you.

If you no longer wish to receive marketing or promotional material from sportsbet.com.au, you may contact us at any time by email to customerservice@sportsbet.com.au requesting that no further material be sent to you. Sportsbet.com.au will as soon as reasonably practicable after receiving your request remove your contact details from sportsbet.com.au’s marketing database.

Management of your Personal Information

Sportsbet.com.au will take all reasonable steps to ensure that the Personal Information which it collects, uses or discloses is accurately recorded and is stored in a secure environment which is accessed only by authorised persons.

If it is practicable to do so, and safe to the extent reasonably required to ensure compliance with any law, sportsbet.com.au will destroy or permanently de-identify the Personal Information when it is no longer required.

Use and Disclosure

Sportsbet.com.au does not give, sell, rent, share or trade any Personal Information regarding its Members to third parties, except as set out in the Privacy Policy.

By choosing to supply Personal Information to sportsbet.com.au, you consent to sportsbet.com.au using your Personal Information as set out in this Privacy Policy.
Personal Information collected by sportsbet.com.au may be disclosed to a third party in the following circumstances:

  • in order to provide you with services that have been requested by you or to meet some other purpose for which your Personal Information was collected;
  • where, at the time of collection, sportsbet.com.au has informed you of the third parties or classes of third parties to whom your Personal Information will be disclosed;
  • in order to enable sportsbet.com.au to participate in activities with business partners and sponsors, who will be notified to you at the time your Personal Information is collected;
  • where the disclosure is required or authorised by law or otherwise permitted under the Privacy Act including where sportsbet.com.au has reason to suspect that unlawful activity has been, is being or may be engaged in;
  • to protect and maintain the integrity of particular sports upon the request of Australian governing sporting bodies to assist in legitimate inquiries; or
  • where you have consented to its disclosure.

 

Sportsbet.com.au will take all reasonable steps to ensure that any Personal Information which sportsbet.com.au discloses to a third party is protected by that party in accordance with the Privacy Act.

We may use third-parties to serve ads on our website. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Security of Personal Information

You acknowledge that no data transmission over the Internet is totally secure. Accordingly, sportsbet.com.au does not warrant the security of any information which you transmit to it. Any information which you transmit to sportsbet.com.au is transmitted at your own risk. However, once sportsbet.com.au receives your transmission, sportsbet.com.au will take reasonable steps to protect your Personal Information from misuse, loss and unauthorised access, modification and disclosure including password protected systems and databases and Secure Socket Layer (“SSL”) technology.

Sportsbet.com.au’s employees, agents and contractors are required to maintain the confidentiality of Members’ Personal Information and trading behaviour.

Information posted on bulletin boards or communicated within a social media environment (for example, Facebook, Twitter, Chat Rooms) becomes public information. Sportsbet cannot guarantee the security of this type of disclosed information.

We take seriously the responsibility to exclude children from access to our services. We will not accept their information for the purposes of opening a wagering account. It is however, ultimately the responsibility of parents or guardians to monitor their children’s Internet activities including where appropriate by using Internet screening software.

Access to Personal Information

You may access the Personal Information collected by sportsbet.com.au by following the “My Account” link on the website.

Correction and Continuous Updating of your Personal Information

Sportsbet.com.au takes reasonable measures to ensure that Personal Information which it collects is accurate, complete and current and will make contact with you on a periodic basis to seek the most up to date information from you.

If you believe that the Personal Information sportsbet.com.au holds about you is inaccurate, incomplete or not current, please let sportsbet.com.au know and we will correct it.

Personal Information can be updated or corrected by you in the “Account Details” section of the website at any time after you log in. Subject to identity verification, Personal Information can also be updated or corrected by calling sportsbet.com.au’s Customer Service hotline on 1800 990 907.

Details of your betting transactions can be also found in the “Bet History” section of the Member Services section of the website.

Transborder Data Flows

Sportsbet.com.au may transfer Personal Information to someone who is in a foreign country where:

  • sportsbet.com.au reasonably believes that the recipent of the information is subject to a law, binding scheme or contract which effectively upholds principals for fair handling of the information that are substantially similar to the National Privacy Principles; or you concent to the transfer; or
  • the transfer is necessary for the performance of a contract between you and sportsbet.com.au, or for the implementation of pre-contractual measures taken in response to a request by you; or
  • the transfer is necessary for the conclusion or performance of a contract concluded in your interest between sportsbet.com.au and a third party; or
  • all of the following apply:

(i) the transfer is for your benefit
(ii) it is impracticable to obtain your consent to that transfer; or
(iii) if it were practicable to obtain such consent, you would be likely to give it.

By using this website you agree to the collection and processing of your Personal Information in this way.

What else you should know

Remember to always log out of your account when you have completed your time on the website. This is particularly important if you share a computer with another person.
You are responsible for the security of and access to your own computer, mobile device or any other handset used to access the website.

Ultimately, you are solely responsible for maintaining the secrecy of your username, password and any account information. Please be careful whenever using the Internet and our website.

From time to time we may contact you in relation to the management and administration of your sportsbet.com.au account. These communications can be via any of the modes of contact recorded when registering as a Member. Such communication  does not affect your opt-in or opt-out status for marketing communications.

Contact details

If you have any queries or complaints relating to the handling of your personal information, please contact the Privacy Officer, whose contact details are as follows:

Operations Manager
Sportsbet Pty Limited

PO Box 3207
Darwin NT 0801

Tel: +61 8 8982 6334
Fax: +61 8 8941 2411
Email: info@sportsbet.com.au

Further Information about privacy issues in Australia, you can visit the website located at www.privacy.gov.au.

This is the privacy policy (“Privacy Policy”) of Sportsbet Pty Limited
(ACN 088 326 612) (“Sportsbet”). Sportsbet is subject to the Privacy
Act 1988 (Cth).

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International: +61 3 8631 6060

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